Last updated: (5/1/17)

Jones Homes USA (“Jones Homes”) operates (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you expressly agree to the collection and use of your Personal Information in accordance with this policy. Jones Homes values the privacy of the users of the Site and wants you to be familiar with how we collect, use and disclose information from and about you.


User-Provided Information

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name address, telephone number, and/ or e-mail address ("Personal Information").

Automatically Collected Information

When you access the Site or open one of our HTML e-mails, we may automatically record certain information from your system by using cookies and other types of tracking technologies. This “automatically collected information” may include Internet Protocol address (IP address), a unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, version of software installed, system type, the content and pages that you access on the Site, the number of clicks, the amount of time spent on pages, the dates and times that you visit the Site, and other similar information. Depending on the law of your country of residence, your IP address may legally be considered Personal Information.


We may use your Personal Information to contact you with newsletters, marketing or promotional

materials and other information or offers.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Information from Other Sources

We may obtain information, including Personal Information, from third parties and sources other than the Site, such as advertisers or social media networks for which you have approved our access to information (e.g., information from your Facebook account provided by the Facebook APIs). When you access the Site through social media networks or when you connect Site to social media networks, you are authorizing Jones Homes to collect, store and use such information and content in accordance with this Privacy Policy. If we combine or associate information from other sources with Personal Information that we collect through the Site, we will treat the combined information as Personal Information in accordance with this Privacy Policy.


Jones Homes uses the information that you provide or that we collect from or about you: to operate, maintain, enhance, and provide all of the features and services found on the Site; to improve your experience with the Site by delivering content which we hope you will find relevant and interesting, including advertising and marketing messages; and as necessary to comply as a service provider with the Digital Millennium Copyright Act or other similar legal obligations around the world.

We may use your e-mail address for administrative communications such as notifying you of major Site updates, for customer service purposes, to address copyright infringement or defamation issues, or to contact you regarding any content that you have posted to or downloaded from the Site.

Jones Homes may periodically send promotional materials or notifications to you related to the Site. If you want to stop receiving promotional materials, you can contact Jones Homes or change the notification settings within your browser.

Jones Homes uses the information that we collect to understand the usage trends and preferences of our customers, to improve the way the Site work and look, and to create new features and functionality.

Jones Homes may use “Automatically Collected Information” and “Cookies” to maintain and improve the Site, including to do the following: (a) remember your information so that you will not have to re-enter it during your visit or the next time you access the Site; (b) provide customized third party advertisements, content and information; (c) monitor the effectiveness of third party marketing campaigns; (d) monitor aggregate website usage metrics such as total number of visitors and pages accessed; and (e) track your entries, submissions, and status in any promotions or other activities.


Jones Homes does not share your Personal Information with other organizations for their own marketing or promotional uses without your prior express consent. Please be aware, however, that any Personal Information that you voluntarily choose to display on any publicly available portion of the Site – such as when you publish content, comments or profile information – becomes publicly available and may be collected and used by others.

If you connect to a third party service (such as Facebook or Twitter) through an icon or link on the Site, we may share the contents of your posts and associated information (such as your username, the fact that your connection originated from the Site, and other relevant usage and diagnostic information) with such third party. With your one time consent, we may also send information about the content you watch and your activities on the Site to such third parties. Once such information is shared, the use of your information will be subject to that service’s privacy policy.

Jones Homes may disclose “Automatically Collected Information” and other aggregate non-personal information with interested third parties to assist such parties in understanding the usage and demographic patterns for certain programs, content, services, advertisements, promotions, or other functionality of Jones Homes.

Jones Homes may make both personal and non-personal information available to parent and subsidiaries that are under common ownership or control with, or which own and/or control Jones Homes and to affiliates in which Jones Homes or its parent or subsidiary companies own an interest.

We may disclose both Personal Information and non-personal information to vendors and service providers working on our behalf to: provide website hosting, maintenance, and security services; construct homes or components thereof; provide title, financing, insurance and other services to our homebuyers and renters; conduct data analysis and create reports; offer certain functionality; and assist Jones Homes in improving the Site and creating new services features. We require that these parties process such information in compliance with this Privacy Policy, we authorize them to use the information only for the purposes for which it has been provided to them, and we require these parties to use reasonable confidentiality measures.

Jones Homes may disclose user information if we believe in good faith that such disclosure is necessary to comply with United States state and federal laws (such as U.S. Copyright law) or other applicable laws around the world (e.g., in the country of your residence); or respond to a court order, judicial or other government subpoena, or warrant in the manner legally required by the requesting entity.

Jones Homes also reserves the right to disclose user information that we believe, in good faith and after making reasonable inquiries, is appropriate or necessary to take precautions against liability to Jones Homes; protect Jones Homes from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against third party claims or allegations to protect the security or integrity of the Site; or to protect the rights, property or personal safety of Jones Homes, our users or others. We will notify you of these disclosures if we reasonably think we can do so legally and without harming the purpose of the disclosure.


You may, of course, decline to share your Personal Information with Jones Homes, in which case Jones Homes will not be able to provide to you some of the features and functionality found on the Site. If you like to access, review, correct, update, suppress, or otherwise limit our use of your Personal Information you have previously provided directly to us, you may contact our customer service department. In your request, please include your e-mail address, name, address, telephone number and specify clearly what information you would like to access change, update, or suppress. We will try to comply with your request as soon as reasonably practicable and any information you give us will be protected by this Privacy Policy.

You may also request to update, correct, or delete the Personal Information you have provided to us by contacting customer service.


We may use third party web analytics services on our website, such as those of Google Analytics and Mixpanel. These service providers use a variety of tracking technologies such as cookies to analyze how users use the Site. The information collected will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Site.

Jones Homes may allow advertisers, third party advertising networks and third party advertising serving companies to serve advertisements directly to you within the Site. By serving these advertisements directly to you, these companies can set their own cookies on your computer and trigger their own web beacons and other tracking technologies to measure the effectiveness of their advertisements, and to collect and track information such as demographic information, inferred interests, aggregated information, and activity to assist them in personalizing the advertising content delivered to you. Jones Homes does not provide your Personal Information to these third party ad servers or ad networks without your consent. However, please note that if an advertiser asks Jones Homes to show an advertisement to a certain audience (e.g., males age 15-18) or audience segment (e.g., males age 15-18 who have participated in certain promotions or features) and you respond to that advertisement, the advertiser or ad server may conclude that you fit the description of the audience that they are trying to reach.

This Privacy Policy does not apply to, and we cannot control the tracking technologies and activities of, those other advertisers, third party advertising networks, or third party advertising servers. You should consult the respective privacy policies of these advertisers, third party advertising networks, or third party advertising servers.


Jones Homes uses commercially reasonable physical, managerial, and technical measures designed to protect the integrity and security of your Personal Information. However, no security precautions or systems can be completely secure. We cannot therefore ensure or warrant the security of any information you transmit to Jones Homes, and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, managerial or technical safeguards.


For users of the Site from the European Union or other non-U.S. territories, please note that any data you enter into the Site will be transferred outside the EU or those other non-U.S. territories for use by Jones Homes and its affiliates for any of the purposes described in this Privacy Policy. In addition, we may make information we gather available to worldwide business units and affiliates under the terms of this Privacy Policy. By providing any data on the Site, you hereby expressly consent to such transfers of your data to the United States or other countries. For international users, please note that laws in the United States may not provide the same level of protection from information (which users provide to Jones Homes or which Jones Homes collects from users in connection with the Site) as the laws of the user’s country of residence.


In the event that Jones Homes or some or all of the assets related to the Site are acquired or merged with a third party, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users as part of that merger, acquisition, sale or other change of control.


This Privacy Policy is effective as of 4/1/17 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will provide you notice of these changes, such as by sending you an e-mail, posting a notice on the Site, or updating the “Last Updated” date above. Please check this Privacy Policy periodically for those changes..

Contact Us

If you have any questions about this Privacy Policy, please contact us using the Page provided on the Site.